Customer Contact Strategies Blog

Laguna Beach Remote Working Master Class

Posted by Michele Rowan

October 6, 2014 at 7:20 PM


Two Days of Thought Leadership:  November 12-13, Laguna Beach, CA

Nathan Hickman, Director Workforce Management, and Michele Rowan, President Customer Contact Strategies, lead this two-day meeting on all things remote working.  Topics are attendee-driven, and will incude the following:


Topics and Dicussions Points:

  • Building a remote working infrastructure that will scale in the future
  • Identifying attributes and characteristics of high performing remote team members
  • Cultural connectivity and engagement of remote staff
  • Best practices in collaboration and peer recognition
  • Virtual performance management - getting it right
  • Innovtive technology to leverage a remote platform
  • Virtual learning - design & delivery

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Deep dive discussions, benchmarking, and thought leadership in an intimate setting.  Attendees are surveyed in advanced on topics of high interest, ensuring you walk away with exactly what you came in for.


Learn More



 

Topics: Remote Working

Master the Art of Remote Working

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